Patient navigators support patients along the cancer journey and work to improve their overall health and care experience. They educate patients about treatment processes and provide information about choices they make about their care. They often provide emotional support, assist with problem-solving, help patients overcome barriers, and provide encouragement.

The proven benefits of Patient Navigation include reduced hospital days, reduced ICU days, reduced ER visits, helping patients stay on evidenced-based clinical pathways, increased quality of life by reducing therapeutic chemotherapy in the last two weeks of life, increased quality of life by moving patients to hospice earlier, and ensuring the highest quality of life for people diagnosed with cancer.